Testimonials Articles
“We have been using Decatur Heat and Air for over 20 years. This company provides top notch service from Jamie, who takes the calls, to every service tech we’ve ever had on our property. They are kind, honest, professional, and know what they are doing! We had the pleasure of Scott’s service today…he represented the…
Continue Reading“Same day service! Scott was very professional and did a great job with the repair. We’ve used Decatur Heat & Air for years and are very happy with them.”
Continue Reading“Nathaniel was kind and professional.”
Continue Reading“Nathaniel did a great job , have you back for winter check”
Continue Reading“We were extremely pleased with the prompt and efficient service we received from Decatur Heat and Air, Inc.–specifically our service technician Nathanial. He was so knowledgeable, patient with our questions, and gave easily understood explanations. His friendliness and polite demeanor were way above the average. Janet”
Continue Reading“Nathaniel was very punctual and explained before and after. Very professional and enjoyed the visit.”
Continue Reading“I was pleasantly surprised with the service representative from Decatur Air. Nathaniel was a breath of fresh air in todays’ culture of rudeness.. He was professional,courteous. and polite to say the least. I definitely recommend this company and this employee. John R”
Continue Reading“Highly recommend these guys, From scheduling the apt to the tech coming out I was very happy with the service. I was very please with the technician Dylan he was prompt, professional and very courteous. Repairs to our homes thermal couple on the heater were made timely and the work is exceptional.”
Continue Reading“Outstanding experience. I called before 8 AM and was greeted by a very pleasant voice. They scheduled a service call right away that morning. I received a message telling me that the technician was on his way. It included the tech’s photo so I knew who would be coming over. Great peace of mind! He…
Continue Reading“The team at Decatur Heat and Air are top notch. After having issues with my heater, I reached out to Decatur Heat & Air and had an appointment scheduled three hours later. Dylan arrived on-time and was friendly and professional and fixed the issue quickly. It is hard to find honest service companies, but I…
Continue Reading“We have always been satisfied with the service that Decatur heat and air has provided for us.”
Continue Reading“The guys did a great job of installing our new air handler. Very courteous and professional, and it works great!”
Continue Reading“Never an issue with this company. And if I ever had any, well they jump on it and make it right. I cannot complain at all. Friendly and easy to work with. They were referred to me when I moved in town 3 years ago and have been very please and happy with their performance…
Continue Reading“Josh (who did my repair) was fantastic! I was so pleased to know exactly when he was coming and even a photo so I would recognize him. He was friendly and made me feel at ease about the repair. He explained everything and I would highly recommend this company!”
Continue Reading“Our installers were professional and courteous. Did a great job and were sure to leave their work area cleaned. Thank you for a fine job.”
Continue Reading“Excellent service! On time, thorough, accurate diagnosis. Professional and honest — great team – worked hard and finished the installation with no surprises. Works beautifully! Thank you!”
Continue ReadingVery courteous and right on time. It’s always stressful when the AC or furnace stops working. I always felt like my job was important to them and getting it done in a timely matter was their goal. Very happy with the job and the technicians were outstanding. Took care of me beyond my expectations.
Continue ReadingGreat service, Shaun and he team do an excellent job! We have several properties and we can always count on Decatur Heat and Air to treat us and our clients right! Very happy to do business with them.
Continue ReadingMichael came out right away! He was very thorough, knowledgeable, and professional. He had us up and running in no time! So glad I found Decatur Heat & Air.
Continue Reading“Had the a/c guy come out mentally expecting the worse. Our unit was obviously old when we bought the house and made quite a racket when it ran. Chet was professional and courteous. Checked everything out and put in 3# of freon. $200 was way better than what my mind was anticipating. He answered all…
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