“Same day service! Scott was very professional and did a great job with the repair. We’ve used Decatur Heat & Air for years and are very happy with them.”
“Nathaniel was kind and professional.”
“Nathaniel did a great job , have you back for winter check”
“We were extremely pleased with the prompt and efficient service we received from Decatur Heat and Air, Inc.–specifically our service technician Nathanial. He was so knowledgeable, patient with our questions, and gave easily understood explanations. His friendliness and polite demeanor were way above the average.
“Nathaniel was very punctual and explained before and after. Very professional and enjoyed the visit.”
“I was pleasantly surprised with the service representative from Decatur Air. Nathaniel was a breath of fresh air in todays’ culture of rudeness.. He was professional,courteous. and polite to say the least. I definitely recommend this company and this employee.
“Highly recommend these guys, From scheduling the apt to the tech coming out I was very happy with the service. I was very please with the technician Dylan he was prompt, professional and very courteous. Repairs to our homes thermal couple on the heater were made timely and the work is exceptional.”
“Outstanding experience. I called before 8 AM and was greeted by a very pleasant voice. They scheduled a service call right away that morning. I received a message telling me that the technician was on his way. It included the tech’s photo so I knew who would be coming over. Great peace of mind! He was punctual, experienced, and professional. I am so very satisfied with the level of service I received from Decatur heat and air. I have found THE heating and A/C company for me. Totally satisfied and I will be referring my friends and family to them in the future. Thank you Decatur heat and air. I appreciate you so much!”
“The team at Decatur Heat and Air are top notch. After having issues with my heater, I reached out to Decatur Heat & Air and had an appointment scheduled three hours later. Dylan arrived on-time and was friendly and professional and fixed the issue quickly. It is hard to find honest service companies, but I would highly recommend these folks. It was also a nice touch that they send a text with the technician’s picture before they show up.”