“The guys did a great job of installing our new air handler. Very courteous and professional, and it works great!”
“Never an issue with this company. And if I ever had any, well they jump on it and make it right. I cannot complain at all. Friendly and easy to work with. They were referred to me when I moved in town 3 years ago and have been very please and happy with their performance and amazing customer service overall. Thanks for all you do and keep up the great work.”
Eddie R. Bridgeport, TX 76426. U.S. Navy, Ret.
Thank you, Mr.Eddie! At Decatur Heat & Air we believe that honesty and integrity is the only way. We value your business, friendship, and service to our country.
“Josh (who did my repair) was fantastic! I was so pleased to know exactly when he was coming and even a photo so I would recognize him. He was friendly and made me feel at ease about the repair. He explained everything and I would highly recommend this company!”
Thank you, Ms. Wendy! At Decatur Heat & Air, we put our technical knowledge of HVAC and Electrical to work for every client, making informed recommendations on their behalf. We look forward to exceeding your expectations in the future. Thank you, for your business.
“Our installers were professional and courteous. Did a great job and were sure to leave their work area cleaned. Thank you for a fine job.”
Thank you, Mr. Ken! We care about the efficiency, safety and peace of mind of our customers. We look forward to continuing to exceed your expectations through our customer service experience. We value your business.
“Excellent service! On time, thorough, accurate diagnosis. Professional and honest — great team – worked hard and finished the installation with no surprises. Works beautifully! Thank you!”
Thank you, Ms. Sharon! We are so glad that we have exceeded all your expectations and hope that we continue to do so. We look forward to working with you in the future and we value your business.
Very courteous and right on time. It’s always stressful when the AC or furnace stops working. I always felt like my job was important to them and getting it done in a timely matter was their goal. Very happy with the job and the technicians were outstanding. Took care of me beyond my expectations.
Great service, Shaun and he team do an excellent job! We have several properties and we can always count on Decatur Heat and Air to treat us and our clients right! Very happy to do business with them.
Michael came out right away! He was very thorough, knowledgeable, and professional. He had us up and running in no time! So glad I found Decatur Heat & Air.
“Had the a/c guy come out mentally expecting the worse. Our unit was obviously old when we bought the house and made quite a racket when it ran.
Chet was professional and courteous. Checked everything out and put in 3# of freon. $200 was way better than what my mind was anticipating.
He answered all my questions, offered some advice, fixed the rattle, and left my a/c running cold!”